Customer Feedback

Mr Dan McIntyre - W Yorkshire

In just over a month I take delivery of my third Motability car and have, as with my last 2 cars, ordered it with a Cowal push/pull accelerator/brake control.  This is to go into a Vauxhall Astra GTC and the installation will be carried out by Bristol Street Versa of Batley. 

I have used Cowal hand controls since becoming disabled and needing adaptations as they are a high quality and solid system.  Last summer I was a Gamesmaker during the Olympics in London and was driving an adapted BMW 3 series which had been fitted with ???? controls and they just weren’t even in the same league in terms of quality.

I’ve nothing but positive feedback for Cowal, having tried others I haven’t come across any that are better.

Tina & Dave Hamshaw

Just a quick update on the twin flip pedals fitted to Tina’s VW Caravelle on Monday. After two failed attempts by another well known manufacturer, we would like to say that the Cowal pedals are perfect.  We both went out for a long drive yesterday and tried out both flip pedals. The position and angle of the pedals is spot on, and the lightness (compared to the previous setup which had an extra return spring) makes it a pleasure to drive. 

Please pass on our thanks to all those involved, especially Ray in the workshop for putting up with us. Needless to say we will recommend you if asked, and will be back the next time we need conversion work. 

Mr Nigel McAlister - Chalfont St Peter

We just wanted you to know that we are over the moon with our new car and the way that you have fitted the hoist. Since your adjustments it is now so easy to fold the wheelchair back onto the seat and in a few seconds the wheelchair is in the car!. You have provided a bespoke service and have achieved the ‘gold standard’ in terms of what we wanted to achieve. Our thanks go to all your staff – Ray, Mandy, and Judith and anyone else involved in this conversion.

We would have no hesitation in recommending you for any mobility conversion. Please use the testmonial in any way which suits. Thank you again for such a professional conversion.

Matt Smith - Dorset

Thanks for the wonderful job you did fitting the hand controls to my Vauxhall VXR8. This is the 5th car you have adapted for me over a 20 year period and you have once again maintained the high level of customer care and support that I have not only come to expect from Cowal but to rely on. 

Dan Andersen-McIntyre - W Yorks

Just wanted to let you know how impressed I am with the Cowal hand controls fitted to my new Motability Peugeot 3008. This is my 2nd Motability car and my 2nd to be adapted with Cowal hand controls, which I especially asked for when I ordered the car. Once again, a fantastic product and this one has the added bonus of a soft foam cover on the handle which makes it less cold to the touch. The controls work flawlessly. Thanks.

Mr K Harwood - Oxford

Thank you for all your assistance you provided. Your service was noth friendly and efficient which Mandy must be praised for. Thank you again.

Richard - Berkshire

I’ve done a couple of journeys now and its great. Easy to use and the engineers did a fantastic job of it not being detrimental to the look of the car. It was also a great touch having the manual made up of photographs of my own car which made it very easy. My thanks to you all.

Mrs A Taverner

I am absolutley thrilled with my little Fiat 500! Please thank Stuart for doing such a wonderful job and making my dream come true. I think I must be the happiest motorist on the road.

Mr B Willett

Another brilliant job well done. again! Why won’t everyone use Cowal controls? It’s beyond me.

M Talbot

At last. no rods to scratch my legs on! Please forward my heartfelt thanks to Ray for such a good job. See you in 3 years.

L Murdoch (retired engineer) - Aberdeenshire

We had your controls fitted to our Honda CRV. What a delight. Very well engineered, extremely smooth to operate, faultless fitting carried out on time, just as promised. All in all a perfect transaction. Wish we’d known about you some twenty eight years ago. Thank you for all your help.

Scott - Glasgow

‘The hand controls look excellent! Feel free to use the photographs on your website if you wish. Thank you again for all of your help. Your assistance – for example your attention to detail and the timeliness of your correspondence has been invaluable in making the whole process a very pleasant one’.

Dr P Palmer

”I would like to express my thanks for the work done to my car yesterday, and to say what a pleasure it was to recieve such a warm and friendly reception from all concerned. I would be especially pleased if my thanks were to be passed to Ray who did the work – I understand he worked though his lunch break to complete the job. Rare to get service like this!’.

Mrs C Powell - Gloucester

‘I’ve finally found an adaptation Company that delivers. Having had bad experiences elsewhere, you have proved to be friendly, professional and totally trustworthy. Very refreshing! AND you are all really nice too! AND your controls are the best! I will use you from now on. Thank you so much’.

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