Customer Feedback

T Morgan

Good morning – last week you helped me with a new hoist. i would just like to say a big thank you. You gave the time with me to show mre how to run the new hoist and its going to help me to go where i need to go, so thank you again for all that you have done

B Hall - Jersey

Hello Mandy, I wish to thank most sincerely both your engineer for his excelent work ad yoursef for making it so seay for me to do business with your firm. I wish both of you and your firm all the best for the future. 

Mr Adam - London

It was great to meet the team yesterday. Cowal mobility is a fantastic family run business with great customer service. 

Thank you so much for making the adaptations and recommendations. Everywhere else I was told I couldn’t get a twin flip on my car. I am very greatful for your design.

P Scholey - DB11

Just wanted to say that the controls are fantastic, superbly fitted, very pleased. can you just pass on my thanks to Stuart and in particular Ray, who i believe you said did most of the work. 

J Warwick - Solihull

Hi all, just a short note to say a huge thank you for sorting out my car today. i’m absolutely delighted with the finished result. it looks really good and the adaptations are so neat. i love the leather hand controls. it makes such a difference. Cowal is a great company and I’ll definiately recommend you. Many thanks for you help, kindness and support ….. Jane. 

N Fasey

Your engineer was a superstar! He managed tto get me back into my house by lifting me up the stairs. Truly above and beyond the call oif duty. I am really happy with the work carried out and will recommend you to all of my friends. Thank you for usch a great customer experience!

D.L of Northants

The car for which I required hand controls in March 2015 was a Subaru Outback and in May 2018 a Subaru Forester. I investigated the market and concluded that Cowal Mobility were the most suitable suppliers. 

The reason for this is that Cowal Mobility are engineers and toolmakers and do not buy in ‘kits’ – they make bespoke equipment. This is important as Subaru sold in 2017 (for example) 2,619 vehicles in the UK, compared to Vauxhall and Ford selling, respectively, 208,462 and 287,396 vehicles.

Another important point (I am a mechanical engineer) is that Cowal Mobility use steel rods to connect the hand-controls to the brake and accelerator. Other suppliers are likely to use cables and clamps which respectively stretch and slip. This results in the need for regular adjustments. 

Based on my enquiries in 2015 Cowal not only make high quality products their prices are competitive with other suppliers.

Mrs Pike

I just wanted to thank you for repairing my GZ so quickly last month, so that we could get home in the daylight. I appriciate all the help you have given me. Thank you. Sue

Mr K Ogborne

Re: Hyundai Tucsan – development of hand controls WOW WOW That looks so good. I have never had a set fitted as good and snug as what you have done for me there. Thank you and please pass on my gratitude to Ray for me. Many thanks, Kev.

Rose T - High Wycombe

Thank you all for all of your help patience and advice in fitting our hoist. Your guys are a credit to your profession.


Leo M - Kent

Hi Mandy, I would like to thank you and all involved in fitting the pedals to my Jaguar F Type. You have done a lovely job and I will definately return to you when I purchase another car. Many thanks Leo .

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